Returns & Refunds Policy
At Saige & Capri, we want you to be happy with your purchase. We take care when preparing and packaging every order.
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Change of Mind
We do not accept returns or exchanges for change of mind, incorrect choices or unwanted purchases. Please choose carefully before placing your order.
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Faulty, Damaged or Incorrect Items
If your order arrives faulty, damaged or you have received an incorrect item, please contact us as soon as possible so we can help resolve the issue.
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Refunds & Replacements
Depending on the circumstances and your rights under New Zealand consumer law, we will arrange an appropriate remedy, which may include a repair, replacement or refund.
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Please include:
Your order number.
A description of the issue.
Clear photographs of the item, where applicable.
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Sale Items
Sale items are subject to the same consumer guarantees as full-priced items. Faulty or incorrectly supplied sale items will be addressed in accordance with New Zealand consumer law.
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Contact Us
For any questions or concerns regarding your order, please get in touch with us through our website's contact page.
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Thank you for supporting Saige & Capri. We truly appreciate your support!
